Privacy Policy

XLMXRP Wallet ("we," "us," or "our") operates the xlmxrp.com website and wallet platform. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

By accessing or using XLMXRP Wallet, you agree to the collection and use of information as described in this policy. Please read it carefully.

1. Information We Collect

Account Information: When you register, we collect your email address, username, and a securely hashed version of your password. We never store your password in plain text.

Transaction Data: We record all wallet activity including deposits, withdrawals, stakes, unstakes, swaps, and sends. This data is necessary to operate the platform.

Blockchain Addresses: We collect and store your XLM and XRP wallet addresses as assigned within the platform.

Usage Data: We may collect information about how you interact with the platform, including browser type, IP address, pages visited, and timestamps. This data is used for security and service improvement.

Communications: If you contact us by email, we retain the content of your messages to respond to your inquiry.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the XLMXRP Wallet platform
• Process and verify your transactions
• Send transactional emails including email verification codes and password resets
• Detect and prevent fraud, abuse, and unauthorized access
• Comply with legal obligations
• Respond to your support requests and communications
• Improve the platform based on usage patterns

We do not use your data for advertising, and we do not sell your information to third parties.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

• Service Providers: We may share data with trusted service providers (such as email delivery services) who help us operate the platform. These providers are contractually bound to protect your data.
• Legal Requirements: We may disclose your information if required by law, court order, or regulatory authority.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of XLMXRP Wallet, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the transaction, with appropriate notice provided.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Bcrypt hashing for all stored passwords
• JWT-based authentication with expiring tokens
• HTTPS encryption for all data in transit
• Time-limited one-time passwords (OTPs) for account verification

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using best practices.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records are retained for a minimum of 5 years to comply with financial record-keeping requirements.

If you close your account, we will delete or anonymize your personal data within a reasonable period, except where we are required by law to retain it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Portability: Request your data in a portable format.
• Objection: Object to certain types of processing.

To exercise any of these rights, contact us at support@xlmxrp.com.

7. Cookies

We use cookies and similar technologies to maintain your login session and improve your experience. For detailed information, please see our Cookie Policy.

8. Children's Privacy

XLMXRP Wallet is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify registered users by email.

Your continued use of the platform after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@xlmxrp.com
Website: xlmxrp.com